Resolving conflict in the workplace can be pretty tough to handle, especially if you don’t know how to persuade people. After all, your work environment can become very volatile if you allow conflicts to go on unresolved.
A petty fight over a small account can escalate into all-out corporate war. And trust me, you don’t really want it to go that far! So how do you go about resolving conflict in the workplace without putting your life in jeopardy?
Easy. Just follow these tips and you’ll be well on your way to maintaining harmonious relationships with your co-workers and bosses.
Step 1: Don’t Do Drama.
People have a penchant for creating drama. Some even go as far as to fan the flames. But if you really want to be done with the issue, I say don’t make a big deal out of it.
There’s no need for you to tell the whole world about how you think what happened was unfair or how ridiculous the whole concept is. It’s that simple.
If a co-worker rubbed you the wrong way today, don’t let it get to you too much. Maybe he’s just having a bad day. Maybe he just heard some really bad news. Let it slide. Let it go.
Unless another person’s behavior is really affecting your work, ignore it and go on with your life. After all, resolving conflict in the workplace starts with you.
Step 2: Cut to the Chase.
If the conflict you’re facing cannot be ignored, then talk privately with the person in question.
If you’re dealing with a superior, schedule an appointment with him. Find out what the problem is and figure out a way to get through it together. Be the professional that you are and don’t let your emotions get too much spotlight.
Resolving conflict in the workplace has a tendency to become heated, so keep your cool. It won’t help you gain better ground if you start pulling at your co-worker’s hair.
Step 3: Unite Under One Goal.
It might be difficult for you to see this at first, given that your mind might be clouded by emotions; but nothing makes two enemies work together than a common goal.
For example, if you’re working on a project with a person you dislike, you still have to work together because you have a deadline to meet and a client who is waiting to pay. This brings about a sense of unity or teamwork, which could set aside any argument or misunderstanding.
Resolving conflict in the workplace does not have to be a long process. All you need to do is to avoid making drama, avoid stalling, and find a common goal that you and the other person can share.