Hopefully many readers of this story will remember televisions most beloved mailmen, “Newman” from (Seinfeld) and Cliff Clavin from (Cheers) The story here is not from a sit-com.
So many readers have worked at a place which has its own “mail-room.”
For the purpose so readers may grasp a corporate “mail-room,” these are not necessarily “US Postal” mail-rooms.
Therefore a private entity may not be subject to the rules and regulations that a “US Post Office” may have. Nor will employees in the private sector have the same training of a official”Letter Carrier” of the “U.S. Post Office.”
Anyway the cards in question were to go to every employee, and executive who works for this employer.
A trainee working solo received returned from the “Real Post office” somewhere with the weight of about 150 pounds, those just sent holiday cards “Return To Sender.” Some of these holiday cards cards were also marked with “Postage Due.”That would mean for this in-house mail room a total re-posting of those thousands of cards, at the very least. Some cards escaped “return” went to the addressee, marked postage due.
Others may had received a slip from a post office indicating that the addressee, would have to go up to the designated post office to pick up that card at the holidays from their employer. Thus some folks had to pick up there holiday card from there own employer at the busiest time of year, and pay additional postage.
What happened? Feces hit the fan. There was no intent here to play some kind of joke and after all was said and done, it turned out that the weight of the card was within the posted postal limits, however this custom designed card was too high horizontally, which in and by itself would increase the cost of postage. This writer was told that word from any of the pecking order in this story was ever told of a change in rate due to height of something. You are not talking of a height different in feet, but of a height less than an inch.
This is kind of like being told you are too tall to play basketball.
You can see with the technology the post office point of this, and the mail room employees at the corporation had a point also that no way unless with training or word of mouth from the card’s designer would a non-official of the “real post office”have knowledge of the height regulation. People could had lost the jobs they had, and luckily this company did not fire them. The big guys here were not heartless, and not getting fired near the holidays was indeed a “God-Send.”
Many folks were justifiably” red faced”, but this type of situation could happen in your profession at any level also.
Always communicate and confirm, with all connected vendors prior to a large holiday with special projects. It is told to this writer that this corporation’s mail-room was the source of jokes for years following this event.
Just Imagine some wealthy executive going down to the post office to pay for his or her yearly holiday card from his or her own company that he would be totally unaware of, waiting in a line in late December and finding out he has to pay to get his own holiday card, or a working employee for his employer having to pay to receive his or own holiday card.